Natural Living Online - Terms and Conditions

Use of our website

Our terms and conditions apply to your use of our website. By accessing this website and ordering goods on this website you are agreeing to be bound by our terms and conditions

You must not seek to modify or download this website. You must not breach our copyright, attempt to use the site for criminal or fraudulent purpose and you must not use the site to send any message or content which is malicious, defamatory, illegal or seeks to cause technical damage.

You may not use Natural Living Online's intellectual property and you may not use our images, trademarks, logo or devices. We strive to keep our website up to date but reserve the right to amend, cease or withdraw any product or service at any time without notice. You agree to use this site for personal purposes only. You warrant that personal information you are required to give us when registering as a customer is true, accurate and complete.

Prices

All prices are quoted in GBP £ Sterling. We reserve the right to change prices without notice. However if the price of goods increase between the date we have accepted your order and your delivery date, you will be charged at the price quoted at the time of the order acceptance. In the unlikely event we have accidentally underpriced a product, we shall not be obliged to supply you that product at that price, provided that we  notify you of the error before processing your order. In such cases it is solely your choice to accept or decline the goods at the new price

Special offers and promotions

All special offers and promotions are subject to availability and may be withdrawn without notice; for instance if promotional stock becomes unavailable  to us. 'Sale' items are often end of line products and by their nature, are usually available in small quantities and for a limited period only. Any discount codes must be applied by the customer and are only valid for the time period shown. Offers may not be applied to any other specific product already subject to a sale or special promotional price unless expressly advertised.

Payment

We accept all major credit and debit cards (except American Express). On completion of your shopping: you will be redirected to a secure payment screen hosted by 'Shopify Pay' or 'Paypal' if you choose. Natural Living Online does not store or have access to your credit card information.

If you prefer to pay by cheque you may send your cheque and order by post. Alternatively, you may telephone to place your order and then send your cheque. We will happily reserve stock for you but are unable to dispatch your order until your cheque has  cleared.